Leadership Team

Patrick Flanagan is Chief Executive Officer at Veristat, responsible for the company’s business management and financial performance. In collaboration with company leaders, Patrick is responsible for the development and implementation of Veristat’s organizational goals and business strategies. Patrick has built a 23 year career over multiple decades leading commercial growth, international expansion and financial & operational improvement initiatives for leading companies in the consulting, healthcare, and software fields including A.T. Kearney, Baxter International, Allegiance Healthcare and Oracle. Prior to joining Veristat, Patrick served as Chief Operating Officer of Certara and the General Manager of Certara’s Pharsight Consulting Services Group, a Vector Capital portfolio company engaged in the business of providing consulting services and software to pharmaceutical and biotechnology companies. Patrick holds a BS in Business from Penn State University and an MBA with a concentration in Finance and Marketing from the Kellogg Graduate School of Management at Northwestern University. Patrick is also an active father, skier, golfer, occasional marathon runner and aging tri-athlete.

John Balser, PhD, co-founder and President of Veristat, has developed the company as industry leaders in areas of clinical monitoring, data management, biostatistics and programming, medical writing, and project management. John is actively involved with clinical projects in his role as one of Veristat’s principal statistical consultants. In this role, he assists clients with clinical study design and program development based on his many years of experience in the statistical aspects of clinical research. He is often called upon to assist clients on a variety of statistical issues at meetings with regulatory agencies. Prior to founding Veristat in 1994, John served as Vice President, Biostatistics, and Data Management at Medical & Technical Research Associates, Inc. He has held positions of increasing responsibility in the biostatistics departments at various pharmaceutical companies including E.R. Squibb, Biogen, and Miles. John received his MS and PhD in Biometrics from Cornell University, and has been actively engaged in clinical biostatistics for over 25 years. John is an avid runner and has competed in the Boston Marathon.

Barbara Balser, VMD, co-founder, Executive Vice President and Chief Scientific Officer of Veristat, is primarily responsible for strategic planning and consulting, medical oversight, and production of regulatory submission documents. Barbara has more than 30 years of clinical research experience that encompasses both the pharmaceutical and contract research organization industries. Her experience includes oversight and production of Investigational New Drug (IND) applications, regulatory agency briefing documents, preparation for and representation at advisory panel meetings, and consultation across Phase 1 to 4 trials in multiple therapeutic areas with a specific focus in oncology and anti-infectives. Barbara has participated in the writing, oversight, and submission of multiple marketing applications to US, Canadian, Japanese, and European Union regulatory authorities. Prior to co-founding Veristat, Barbara served as Associate Director of Clinical Research at Medical & Technical Research Associates, Inc. where she was responsible for strategic planning, design, and management of clinical development programs; preparation and submission of regulatory applications; and scientific communications.

Barbara began her career in the pharmaceutical industry at Miles, Inc. (currently Bayer Corporation). In her capacity as Assistant Director of Clinical Research at Miles, Barbara assisted with strategic planning for the clinical development of anti-infective compounds from Phases 2 to 4 and with the planning, writing, and compilation of two successful NDAs for anti-infective products. Prior to joining the pharmaceutical and biotech industry, Barbara practiced veterinary medicine at a private veterinary hospital. Barbara holds a BS in Chemical Engineering from the University of Pennsylvania, School of Engineering and Applied Science, and a VMD from the University of Pennsylvania, School of Veterinary Medicine. When Barbara isn’t busy traveling the world for our clients, she enjoys spending time on the beach with a good book.

Mark Ubert serves as Chief Financial Officer and provides leadership to certain Functional areas within the organization.  Mark brings more than 30 years of experience to the role of Chief Financial Officer, having worked in the CRO industry for nearly 20 years.

Mark began his professional career in public accounting (1980 to 1989), working for both KPMG & EY.  In 1994, he joined Omnicare (OCR) as a Div. CFO and VP of Finance.  His career in the CRO industry began in 1999 and has had continuous involvement in a financial leadership capacity since. Mark joined Quintiles in 1999 assuming the Head of Finance for the KC, MO office.  In 2001, he accepted an opportunity to provide financial leadership to the Quintiles operations in Asia, while based in Tokyo.  In 2006, he became the Finance Leader for Quintiles Global Data Management.  After Quintiles, Mark has worked for other mid-tier CROs.      

Mark holds a BBA degree in accounting from Washburn University and MBA degree, with emphasis in Finance, from Keller Graduate School.  He obtained his designation as a certified public accountant in 1983.

Cindy Henderson is the Executive Vice President, Strategic Development at Veristat overseeing the Business Development, Proposals & Contracts and Marketing functions as well as building and managing partner relationships and collaborating with the executive team on corporate growth strategies. With over 20 years of experience, Cindy concentrates on providing innovative functional and operational support to Veristat’s diverse, sponsor-based clinical studies. Cindy’s key areas of operational expertise include the ability to lend deep insight into the sequence of events clinical studies take as they advance toward the goal of product regulatory submission, the ability to effectively manage and assess client needs, and the ability to strategically outline the required resources for clinical programs. Cindy is a primary contributor in all tactical strategic planning both within Veristat and within client projects.

Prior to joining Veristat in 2007, Cindy served as the Senior Manager of Training, Innovations and Processes at Averion International Corporation where she led various initiatives to create and improve standard operating procedures, while implementing new technologies for data management and was a member of the integration team for several key corporate acquisitions. While at PAREXEL International Corporation as the Associate Director of Data Management, Cindy managed several international clinical trials, developed SOPs and processes, provided training and participated in software development, validation, and implementation efforts.

Outside of Veristat Cindy is a Supervising Judge for the North American Flyball Association (www.flyball.org). She also competes in this fun and fast paced sport with her two border collies and miniature Australian shepherd as part of the Weston Whirlwinds Flyball Team (www.wwflyball.org).

Amanda Truesdale is the Vice President of Biometrics at Veristat and in this role leads the Biostatistics, Statistical Programming, Data Management, and Standards Programming functions.    She joined the Veristat team more than 10 years ago and has taken on roles of increasing responsibility as she exhibited an aptitude for client engagement, clinical effectiveness and practical leadership.   Amanda has grown the biometrics team and will continue to guide clients through the complex process of analyzing clinical trial data to make smart clinical, regulatory and business decisions.

Prior to her tenure at Veristat, Amanda worked as a Biostatistician at Averion International (which was acquired by Aptiv Solutions and is now ICON Plc).   She earned her Masters of Business Administration at Bryant University in North Smithfield, RI.  Previously she earned both her Bachelors of Art and Masters of Art degrees in Mathematics and Statistics from Boston University in Boston, MA.  Amanda has taught statistics courses as an adjunct professor for Bryant University.

In her spare time, Amanda enjoys scuba diving, spinning, and enjoying time with family.

Diana Villalobos is the Vice President of Clinical Operations at Veristat and is responsible for driving the growth and strategic direction of the global Clinical Operations team inclusive of Project Management, Clinical Monitoring and Medical Writing.   She provides strategic oversight for complex client programs and is a critical contributor to the overall success of all client programs and the corporate growth of Veristat.

Diana has over 20 years of Clinical Operations experience working at international Clinical Research Organizations (CROs) and offers our clients considerable experience and a diverse perspective on overseeing international clinical trials across multiple therapeutic indications.    Most recently she spent the past 9 years at MAPI, where she led the Monitoring & Site Management teams and the Project Management team.    Prior to MAPI, she spent 12 years at PRA International, where she began as a Clinical Research Associate (CRA) worked her way up to leading the Clinical Operations team in Europe.  Throughout her tenure at PRA, she lived and worked in Canada, Germany and the United Kingdom.

Diana received her Bachelor of Science degree in Nursing from Old Dominion University in Norfolk, VA and her R.N. certification from the Virginia State Board of Nursing.    Diana is fluent in English and Portuguese and speaks basic Spanish and German.   In her free time, she enjoys travelling the world, exploring new cultures and gardening.

Lindsey Lukis is the Vice President of Talent and Culture at Veristat, responsible for the people related programs and initiatives that allow Veristat to achieve its strategic growth plans.  Lindsey leads the Talent and Culture team to attract, develop, and retain Veristat’s human capital; she is also responsible for the Company’s short and long term people strategies, talent development, and fostering a culture of engagement, agility, and partnership. 

Lindsey joined Veristat in 2015 with prior experience in the retail, financial services, and energy industries, having worked for companies such as Bose Corporation and The Hanover Insurance Group.  She brings more than 15 years of progressive experience in the field of human resources with a particular focus/expertise in talent acquisition and management.  Lindsey holds a B.S. from James Madison University, focused in Organizational Communication Studies and Training and Development.  Outside of work Lindsey enjoys a full home life with her young family, practicing yoga, running and perhaps her most important role - hockey mom.