Patient-Centered Call Center
Our in-house call center is staffed with both domestic and foreign-trained doctors who are knowledgeable about the disease state as well as the standard of care. Our staff are able to discuss with the patients in depth regarding the protocol and study activities and help answer all the patient’s questions as well perform a thorough pre-screening over the phone. In addition to using our in-house call center for recruiting and screening the best patients, we also utilize it for patient retention efforts.
of clinical trial patients drop out before the trial ends
of clinical trials fail to retain enough patients